Features / Benefits

The new SiteLink24® Interactive Security Services offering gives Dealers and their customers a host of features with the ultimate benefit of delivering a set of services which have been proven to attract new customers as well as retain existing ones, while creating additional Recurring Monthly Revenue.  For End Users, it delivers a set of services which creates more value and appreciation for their alarm system and alarm dealer.

Dealer Features
  • Authorized AES dealers manage end-user interactive service through secure AES SiteLink24® web portal
  • Alarm Dealer-branded secure web portal
  • Dealers can make remote programming changes on behalf of their customers through a Virtual Keypad
  • Dealers and End Users can easily set up notifications via email and SMS
  • SiteLink24® supports multiple alarm panel brands (see spec sheet for a continually updated list of panels supported)
    • Honeywell Vista
    • First Alert
    • DSC Power Series
    • GE NetworX NX Series
  • Service enables remote upload/download to Vista panels using Compass
End-User Features
  • Access to their alarm panel services via an Alarm Dealer-branded secure web portal
  • AES Virtual Keypad enables full remote keypad operation through secure web portal and smartphone
  • Allows the following functions to be performed:
    • Check status of system and arm system – home, away, instant
    • Bypass zones
    • Silence alarms and/or disarm system
    • Access keypad programming mode to make changes at any time from any place
    • View event log and receive event notifications via SMS and/or email
    • Manage multiple systems such as home and office from same App

For AES SiteLink24® Interactive Security Services pricing or more information, please contact AES-IntelliNet.