The Decision to Go With AES Was a No-Brainer
Wayne Alarm Systems, which has been honored with numerous burglar and fire safety awards, is renowned for exceeding customer expectations. To help deliver on its promise, Wayne Alarm leverages cutting-edge technologies wherever possible, both in the equipment it uses and the way it services customers.
One challenge Wayne Alarm has had to deal with is signal strength issues caused by service providers taking bandwidth away to use for 4G. Jeff Kahn, General Manager, Wayne Alarm Systems noted, “It can impact reliability, which is the main reason customers depend on us.
Wayne Alarm chose AES mesh radio technology because AES Corporation is the only manufacturer in the industry that provides owner operated and controlled wireless communication networks. “Unlike competitor products, which rely on cell towers, AES is its own private system. No one can interfere with it,” said Paul Silva, Customer Service Manager, Wayne Alarm Systems. “Reliability is paramount and no one delivers this better than AES. Not only is the network inherently stable, the signal issues associated with moving from 2G to 4G don’t affect AES,” continued Silva.
control over operations and costs
fees paid for use of the AES network
Kahn concurred, “The decision to go with AES was a no-brainer. AES is the only vendor that provides us with our own mesh network, so we can consistently deliver reliable, world-class alarm services while maintaining full control over operations and costs.” When it comes to AES-based business, Wayne Alarm has taken third-party service providers out of the equation. “We don’t depend on anyone else or pay anyone fees for use of the AES network. It’s ours and we, alone, are accountable for it—which is exactly how we like it. The more we can expand our AES footprint, the better it is for our business,” said Kahn.