AES Offers a Comprehensive Maintenance Plan for Monitoring Centers
Ensure Continuous Reliability
Why Maintenance Matters More Than Ever
Across the alarm monitoring industry, reliability isn’t optional — it’s the foundation of your service. Here at AES, we understand that no matter how many advances in technology come to disrupt that status quo, your infrastructure must stay online, optimized, and supported around the clock. That is why we offer the MNR2 Maintenance Plan, designed to keep your AES head-end equipment performing at optimal levels.
Here are a few of the benefits you will get from your investment:
Faster recovery from hardware failures
Proactive optimization for network performance
Predictable annual costs instead of surprise repairs
Direct access to AES experts for guidance and troubleshooting
Protect your monitoring operation and deliver consistent reliability to the people who count on you the most.
Proactive Care for Your AES Equipment
All Head-End Equipment Maintenance Program
MNR2 - $3,500.00 per year
Advanced replacement and loaner equipment for all head-end equipment
24/7/365 emergency technical support
Dedicated AES Support Specialist
Quarterly proactive technical reviews
Firmware updates and best-practice configuration guidance
Use the link below to download a comprehensive overview of the MNR2 Maintenance Plan.
After many years in the field, AES can no longer ship IP Links due to component availability; as a result, this product was discontinued on November 10, 2025. Please note that although we will continue to service IP Links in the field, we are recommending that you transition to the 7177H Hybrid Subscriber for improved reliability, faster connectivity, and long-term support. To help make this transition easier, we are offering a $250 credit toward a Hybrid Subscriber for every IP Link you return. Contact your AES Sales Rep. promotion details.