AES Offers a Comprehensive Maintenance Plan for Monitoring Centers

Ensure Continuous Reliability

Why Maintenance Matters More Than Ever

Across the alarm monitoring industry, reliability isn’t optional — it’s the foundation of your service. Here at AES, we understand that no matter how many advances in technology come to disrupt that status quo, your infrastructure must stay online, optimized, and supported around the clock. That is why we offer the MNR2 Maintenance Plan, designed to keep your AES head-end equipment performing at optimal levels.

Here are a few of the benefits you will get from your investment:

  1. Faster recovery from hardware failures
  2. Proactive optimization for network performance
  3. Predictable annual costs instead of surprise repairs
  4. Direct access to AES experts for guidance and troubleshooting

Protect your monitoring operation and deliver consistent reliability to the people who count on you the most.

Proactive Care for Your AES Equipment

All Head-End Equipment Maintenance Program

MNR2 - $3,500.00 per year

  1. Advanced replacement and loaner equipment for all head-end equipment
  2. 24/7/365 emergency technical support
  3. Dedicated AES Support Specialist
  4. Quarterly proactive technical reviews
  5. Firmware updates and best-practice configuration guidance

Use the link below to download a comprehensive overview of the MNR2 Maintenance Plan.

Ready to Strengthen Your Infastructure?

Our team is here to help yo enroll in an AES maintenance plan today. Contact a member of the AES Sales Team to get started.

After many years in the field, AES can no longer ship IP Links due to component availability; as a result, this product was discontinued on November 10, 2025. Please note that although we will continue to service IP Links in the field, we are recommending that you transition to the 7177H Hybrid Subscriber for improved reliability, faster connectivity, and long-term support. To help make this transition easier, we are offering a $250 credit toward a Hybrid Subscriber for every IP Link you return. Contact your AES Sales Rep. promotion details.